COVID-19: How you can help Lancashire Police

01772 533 587

We need your help.

We have tried and tested plans in place to deal with emergencies like Coronavirus.

However, over the coming weeks, we’re asking you to do a few things to help us continue to be there for you, when you need us the most during this challenging time:

      • Please think before calling us on 101 for general enquires or to report non-emergencies. If you need to make a non-emergency report, you can do so quickly and easily on our website:
      • Report things like animal welfare, clean streets, grounds maintenance, bin collections, planning questions, highways/parking issues, suspected benefit fraud and fly tipping to your local council, who are better placed to help. Find your local council here: and report online to them via their website
      • Avoid calling us on 101 to check if someone is in our custody as, due to data protection laws, we can’t give you this information
      • Got a burning question about the police? We’d ask you to think before you call us. Instead, log on to – it’s the official police online resource that gives you the answers to a wide variety of police related FAQs. You can also download their app from Google Store or iTunes
      • If you’ve reported a non-emergency crime, please do not call us on 101 requesting an update. If you’ve got the mobile number or email of the officer dealing with your case, call them directly, they will be best placed to help you

By playing your part, and supporting us at this time, we can all work together to ensure that our resources are readily available for emergency situations, when you need us the most.

Links to useful advice:

There are also some proactive, practical measures that you can take to protect yourself, your loved ones and your families: The latest public guidance, as of 13 March 2020, is to stay at home for seven days if you have either:

      • a high temperature
      • a new continuous cough

Or 14 days as a household if one of you is presenting symptoms.

Do not go to a GP practice, Pharmacy or Hospital. You do not need to contact NHS 111 to tell them you’re staying at home. Use the NHS 111 online coronavirus service if:

      • you feel you cannot cope with your symptoms at home
      • your condition gets worse
      • your symptoms do not get better after seven days

Please only call 111 if you cannot get help online.

Stay At Home advice can be found here

Everyone is being reminded to follow Public Health England advice to:

      • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel
      • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available
      • Avoid touching your eyes, nose and mouth with unwashed hands
      • Avoid close contact with people who are unwell

More information can be found on the NHS website

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